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Influence

Influence

By Robert B. Cialdini

The Psychology of Persuasion. Harper Collins, 2009.

0.0 / 0

14 mins read

12 Key insights

A brief summary of Influence

Illuminates the psychological reasons that many people can easily be influenced to say yes and how slick salespeople and social manipulators tap into an arsenal of principles to get you to comply with their requests.

Key insights in Influence

1
What do you get from this book? How to recognize the psychological tricks people use to make others comply
2
Clever compliance professionals wield many weapons of influence to manipulate human behavior
3
Reciprocation may be a simple, moral rule of repayment, but it can be used against us
4
The rejection-then-retreat method is used to prey on our sense of reciprocal responsibility and satisfaction
5
For the sake of consistency, we often feel the need to stick to our commitments, even at the expense of our health and safety
6
Looking to others for social proof is extremely effective, especially when they are similar to us
7
The likability factor of a person is highly influential and is used to great effect by marketers everywhere
8
The power of authority has been proven to prompt behaviors that we would not do on our own
9
The idea of scarcity can play a major role in how people perceive what they need or want
10
Summary of the key insights
11
Selected critiques in brief
12
Final word

Who should read Influence

Psychologists • marketers • retailers • writers • anyone interested in how behaviors can be manipulated • those who want to learn more about the human brain

About the author of Influence

Seen to many as the “Godfather of Influence,” Robert B. Cialdini is a psychology and marketing professor at Arizona State University, as well as the founder of a certified training program whose clients include some of the biggest companies in the world, such as Google and Coca-Cola. His best-selling book, Influence, was originally published in 1984 but revised and expanded ever since.

author avatar

Robert B. Cialdini

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